Samsung starts sending postage paid fire proof boxes to Galaxy Note 7 customers
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It seems that Samsung is taking things to a whole new level to make sure they get all of the Galaxy Note 7s back from customers in the safest way possible for all parties involved.
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The company is sending fire-proof boxes which includes a static shielding bag for the phone, safety gloves, and detailed safety packaging instructions. The actual box is lined with a thermally-insulated lining to make the box legal for sending lithium ion batteries via U.S. Mail or other package carriers.
In a statement that’s included with the box, the company said:
A device containing lithium ion battery subject to a recall must be shipped in accordance with government regulations, and these special boxes are required by government regulators.”
On the actual box, it is labeled with a strict warning about pick-up and delivery procedures.
Persons with the phone are asked to contact either Samsung or their cell carrier for exchange information.
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