RING Fires Employees for Viewing Customer’s Video

Amazon-owned home security camera company Ring has fired employees for improperly viewing Ring users’ videos. This situation was communicated in a letter Ring wrote to U.S. senators and obtained by Motherboard.

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The news highlights a risk across many different tech companies: employees may abuse access granted as part of their jobs to look at customer data or information. In Ring’s case this data can be particularly sensitive though, as customers often put the cameras inside their home…

Ring’s letter was in response to one multiple Senators sent to the company in November 2019. In that, Senators Ron Wyden, Chris Van Hollen, Edward J. Markey, Christopher A. Coons, and Gary C. Peters asked Ring multiple questions about the security of Ring’s systems…

“We are aware of incidents discussed below where employees violated our policies,” the letter from Ring, dated January 6, reads. “Over the last four years, Ring has received four complaints or inquiries regarding a team member’s access to Ring video data,” it continues. Ring explains that although each of these people were authorized to view video data, their attempted access went beyond what they needed to access for their job.

Via: Vice’s Motherboard

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