Returning Samsung’s Galaxy Note 7 is getting harder as more shipping companies raise concerns
There are 2.5 million Galaxy Note 7 phones out there. In retrieving the phones (after being found the device bursts into flames) is getting complicated.
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Last Wednesday, FexEx, the United States Postal Service, and UPS all stated that the devices would not be allowed on their planes and there would also be tight restrictions on when their trucks would be allowed to carry the phones.
The U.S. Department of Transportation guidelines prohibit air shipments for any lithium battery recalls for safety reasons.
Shipping by ground is also complicated.
According to spokeswomen Rae Lyn Rushing, FedEx will only accept “new or used devices, but only from retail locations, and in packaging that meet strict regulatory regulations” and would not accept from “individual customers or through retailer outlets, including drop boxes.” FedEx took these steps to “ensure our priority and safety”, Rushing said.
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