Photo Storage Service ‘ever’ shutting down on August 31st, 2020

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iPhoneCameras

Photo storage service ‘ever’ has announced it will be shutting down operations on August 31st, 202, after seven years in business.

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The below is the actual notice.

 Dear Ever community,

It is with heavy hearts that we plan to shut down the Ever service on August 31, 2020.  The service has been around for over seven years, but with increasing competition over the last several years from Apple and Google’s photo storage products (excellent products in their own right, and worth checking out as an alternative), the Ever service is no longer sustainable.  

All customer photos and videos are scheduled to be deleted from Ever servers on August 31, 2020. Please act now to make sure that your photos and videos are saved. 

  • Log into the Ever website or your mobile application.

  • If you use the website, the export button will appear on the far right of the secondary navigation bar.  You can choose to export your photos and videos in the order they were uploaded or by capture year.

  • For all mobile applications, the ‘Export Photos & Videos’ option appears under Account Settings.  You may access Account Settings by selecting the gear icon in the upper right, twice.

The export process will send you an email with a link to one or more zip files containing your memorables.  Please download these zip files to your local device to save your photos and videos.  The export process will take anywhere from a couple of minutes (1,000 photos) to a couple of hours (10,000 photos), or longer.  Contact support if you do not receive an email with a link to your memorables within 24 hours.

Please refer to the Shutdown FAQs we have put together for any additional questions you may have. We will update the FAQs as needed. Thank you in advance for your patience as we work to respond to your questions. If your question is not answered in the FAQs, and you submit a request, we will get back to you as quickly as possible.

Thank you so much for supporting Ever over the years. We have cherished the opportunity to safely store and organize your precious memories, and we are saddened to have to shut down the Ever service.

Wishing you many happy memories,

The Ever team

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