Having problems with Siri? Here's why…. | CompuScoop.com

I know we covered this a few weeks ago, but with the reported problems, we have revised our “What to do for Siri” how to.

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Last Thursday, some iPhone 4S users were reporting problems using the new Siri feature.  We at AppleScoop.com investigated some of the possible reasons why and what you can do to get it back up and running.

First, a little background how Siri works:

Siri relies on two things to work properly,

1) A network connection.
2) A database.

When you speak to Siri, your phone uses its network connection to go to a giant database (also called a mainframe) to “put together” what you’re saying.  It then finds what you’re saying, and then returns bits of information back to your iPhone where the Siri application puts everything together in order to carry out what you want.  The location of the database is unknown (although we think its in the North Carolina data center).

Those two things have to be working in order for Siri to work.  No network connection (either Cell or Wifi), no Siri.  So, what can you do to get it working again?

1) Make sure you have a network connection:
If you don’t, then you need to get to an area with one – either the standard cell network or a WiFi connection.

2) Reset your iPhone:
Hold down the POWER and the HOME buttons at the same time.  Keep holding them until you see the Apple logo, then release both buttons.

3) Wait a few seconds, then try again:
Remember, Siri needs two things to work properly (Cell or Wifi).

4) Siri is still BETA:
Siri is still in the testing stages.  It will improve over time.

5) Speak clearly.
Don’t try Siri in a crowded room or on a bus.

6) Use a Bluetooth headset:
Sometimes, using a headset narrows down where Siri has to listen too.

Hopefully, these suggestions will get you and Siri communicating again.

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