November 15, 2024

Galaxy Fold

OOPS!: Multiple Reviewers facing broken Galaxy Fold Devices just days after use

We have been getting multiple reports that some - or all - reviewers that's reviewing the new Galaxy Fold Smartphone are reporting that their devices are suffering from cracked displays or other problems just days after first getting them.

The Verge's Dieter Bohn says that his Galaxy Fold device broke after a random bulge appeared on the display, perhaps from a piece of debris that had gotten into the hinge. The debris, or whatever the bulge was, pressed into the display hard enough to break it.

Bohn says that he did not mistreat the phone, doing "normal phone stuff" like putting it in a pocket and opening and closing the hinge.

It's a distressing thing to discover just two days after receiving my review unit. More distressing is that the bulge eventually pressed sharply enough into the screen to break it. You can see the telltale lines of a broken OLED converging on the spot where the bulge is.

Similarly, CNBC's Steve Kovach shared a video of his review unit displaying a flickering, failing screen after just a single day of use.

Bloomberg's Mark Gurman also ran into a catastrophic display failure. His Galaxy Fold is broken and unusable, appearing to feature some of the same screen failures as Kovach's unit.

Some other reviewers have stated that the device broke "within days of getting the device for review."

 

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