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Robert De Rose was sitting in his office when he felt pain in his leg and heard a fizzing sound coming from his pocket.

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“I heard a faint pop sound, followed by a fizz and then I felt intense pain on my right leg, so I immediately jumped up and realised it was my phone,” he told 7NEWS.

He pulled his iPhone X from his pocket, which was just over a year old, to find black smoke coming out of it.

De Rose suffered second-degree burns to his thigh during the 2019 incident.

An Apple spokesperson said the company takes customer safety extremely seriously and confirmed the two complaints are being investigated.

 

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