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iPhone owners who are at the end of their current contract with AT&T can request the carrier to unlock their iPhone – allowing them to use the phone with another carrier. This, according to the below official statement from AT&T:
Beginning Sunday, April 8, we will offer qualifying customers the ability to unlock their AT&T iPhones. The only requirements are that a customer’s account must be in good standing, their device cannot be associated with a current and active term commitment on an AT&T customer account, and they need to have fulfilled their contract term, upgraded under one of our upgrade policies or paid an early termination fee.
The above comes after a rumor of an AT&T customer emailing Tim Cook complaining that the company (AT&T) would not unlock his phone.