Apple updating AppleCare and In-Store Repair options
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According to a report from AppleInsider.com, on Friday, Apple held a Town Hall Meeting to discuss changes and additions for members who have the company’s AppleCare product. The reported changes are set to roll out in the U.S. initially, and then to the rest of the world at later dates.
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“The biggest announcement, was the way repairs for iPhones will be handled soon,” the person, who asked not to be identified due to their active status as an Apple employee, told AppleInsider. “The way it is now, if almost anything is wrong with an iPhone, iPod, or iPad, the entire device is exchanged for a like-new re manufactured (sic) device, whether brought into an apple store or sent in for mail in repair. Now we are starting to actually repair the products and return the same device to the customer.”
Currently, Apple Stores can do some on-site repairs to an iOS device and Macs. Apple hopes to save around one million a year when the changes go into effect.
No word on when these changes will be available to customers.
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