Apple launches self-serve activation lock removal request web page
Activation Lock is designed to prevent anyone else from using your iPhone, iPad, or iPod touch if it’s ever lost or stolen. When you mark the device as lost on the iCloud website, this locks the device’s screen with a passcode and lets you display a custom message with your phone number to help you get it back. And if the device is erased, Activation Lock requires the original owner’s Apple ID and password to be entered.
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When an activation lock is enabled, customers would have to contact Apple to unlock the device. Now Apple has made the feature available via a web page.
For more information about this feature, click here.