Apple contacting iPhone 4S owners over problems
Apple engineers are contacting some iPhone 4S owners to try to solve problems with battery life, says UK newspaper The Guardian. One owner says Apple asked him to install a monitoring program on his phone. Another says he got a call from an engineer who said he had read a forum post, and was “reaching out” to 4S owners for data. The engineer likewise asked to install a file, and said he would call back the next day to retrieve information, which was ultimately done by emailing a file after a sync. The worker also admitted that the company wasn’t close to a solution.
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Via: MacNN.com