November 14, 2024

Month: November 2019

Trouble with Disney+ Customer Support: Customers waiting over an hour in Chat and other options

Besides the problems that the service had on launch day, now the streaming service is having issues with a backlog of customer service requests, from streaming issues to no content available when someone selects a movie to watch.

One such Twitter user by the name of @myersenoah complained that he has waited over an hour and 25 minutes to chat with a customer support representative:

At last check, there were more than 100 complaints on the service's Twitter Page and that count kept growing as I was writing this article.

 

Father says Apple Watch changed the life of his autistic son

Scott Bennett had run out of ideas to get his youngest son Sam to keep his voice down.

Sam, 21, is on the autism spectrum, and though he’s the epitome of a social butterfly — “People just fall in love with him,” Scott tells PEOPLE — he’s long struggled with an exceptionally loud speaking voice.

“He just never had the ability to modulate it,” says Scott, 59. “For years we’ve been struggling with this, since he started talking… and the voice level is really, really, really loud… You learn to adapt, but it’s always tough, and especially for a guy like me who thrives on silence, I got blessed with the loudest human being on the planet.”

All that has changed recently for the Frisco, Texas-based family of five thanks to a helpful discovery Scott stumbled upon while scrolling through his Apple Watch… Scott says he was updating his apps one morning when he noticed the Noise app, which measures decibel levels of its users’ surroundings, and turns a corresponding color, flashing yellow when things are loud… Excited by his discovery, he woke his son… “He immediately saw that and started using his own voice to make it work, and then immediately started talking really quietly,” he says. “I was like, you gotta be kidding me. My wife [Cristy] is not gonna believe this. I don’t believe what I’m seeing.”

To read the rest of the People Magazine article, click here.

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